Terms & Conditions

Terms & Conditions

Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from HelloFitness (the “Site”).

Personal Information

When you visit the Site, we automatically collect certain information about your device. This includes information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

As you browse the Site, we also collect information about the individual web pages or products you view, which websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

How we collect Device Information

We collect Device Information using the following technologies:

  • Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
    For more information about cookies and how to disable them, please visit:
    http://www.allaboutcookies.org

  • Log files track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.

  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. This may include your name, billing address, shipping address, payment information (including credit card details), email address, and phone number.

We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to fulfil any orders placed through the Site. This includes processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations.

In addition, we use Order Information to:

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide you with information or marketing related to our products or services, where this aligns with the preferences you have shared with us

We use Device Information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site. This includes analysing how customers browse and interact with the Site, and assessing the effectiveness of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above.

For example, we use Shopify to power our online store. You can read more about how Shopify uses your personal information here:
https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how customers use the Site. You can read more about how Google uses your personal information here:
https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information where required to comply with applicable laws and regulations, to respond to lawful requests for information, or to otherwise protect our rights.

Behavioural Advertising

As described above, we may use your Personal Information to provide you with targeted advertising or marketing communications that we believe may be of interest to you.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opting out of targeted advertising

You can opt out of targeted advertising using the link below: